Thank you for taking the time to share your experience with the Zassenhaus Spice Grater by Zassenhaus. We are sorry to hear that the Zassenhaus spice grater did not fully meet your expectations. Of course, you can return the Zassenhaus Spice Grater within 30 days without any problems – your right of withdrawal is fully guaranteed. We provide a return address in your country, and once we receive the item, you will receive a full refund.
We are also happy to help with proper use of the Zassenhaus Spice Grater. Thanks to the heavy cast iron construction, the Zassenhaus grater usually works very efficiently, especially for hard, dry spices such as pepper, nutmeg, or cumin. It’s important to place the grater on a stable surface and use even, circular motions so that the weight can do the work.
We know that electric devices are often easier to use, but many customers appreciate the traditional, manual design of Zassenhaus products. On other platforms, we receive mostly positive feedback on the Zassenhaus Spice Grater, especially regarding its excellent results with specific spices and its high-quality construction.
If you wish, we are happy to share personal tips to help you get the best possible results from your Zassenhaus spice grater.
