Dear Mr. Pidgeon,
Thank you very much for your detailed feedback on our Westmark cherry stoner. We greatly appreciate your constructive comments.
We have forwarded your complaint to the manufacturer, who has carefully reviewed the issues you mentioned. The problems have now been resolved, and the device can be used as demonstrated in the video on our online shop's product page. We recommend watching the video to ensure the correct use of the device.
Once again, thank you for your valuable feedback, which has helped us improve our product. Should you have any further questions or comments, please do not hesitate to contact us.
Best regards,
Martin